Very
soon I will be joining you in Virtual Reality or wherever it is that
we go when we die, but before I do, please let me ask you a couple
of personal questions.
Please
don't get me wrong, Steve. I admire you for a lot of things you did
in your tragically foreshortened life but I simply can't join in the
chorus of those who regard you as some kind of technical genius and
spiritual guru. You had a good eye for design and understood
instinctively what people really wanted (and expected) from
computers, but your products did not “change the world.” Your
products simply made the noise surrounding us significantly louder.
When you
persuaded John Sculley to join you, you asked him if he wanted to
“change the world or sell sugar water.” You thought that was a
clever way to elevate your personal ambition to a mystical level, and
motivate your future CEO, but what did you really achieve (apart from
the fact that he sacked you soon after)? You were very good at
spotting good products and clever ideas, and putting them inside a
good-looking package, but you didn't invent things (apart from your
personal image) or make any great technological breakthroughs – you
borrowed and stole things (including the company name and the logo,
from John, Paul, George and Ringo) and sold them as if they were
yours. You created a corporate cult (not unlike the Beatles).
This is
not to say, however, that you didn't make very good products and
bounce back from your sacking by Sculley to turn Apple into the
world's biggest business – without even wearing a suit and a tie.
Along the way, you also revolutionised the music industry,
transforming music into a commodity more successfully
than anyone else.
In a
parallel universe, however, Xerox Corporation and Atari could be
ruling the world just as Apple is now. After all, they invented the
clever stuff inside your products...
Did you
know I worked for Apple as a public relations consultant in the early
1990s? Of course not! Why should you? But I learned a lot from
reading your marketing/PR instructions – a very thick manual which
spelled out exactly where words should appear on the page and the
palette of colours, the fonts and the point size permitted. In fact,
not much has changed in over 20 years, when I look at your latest
announcements and new generation of products. The attention to
detail is truly obsessive – as if designers would receive electric
shocks if they dared to break one of the rules.
One day,
in your Asia Pacific headquarters, I had a strange experience. The
regional boss (Dave Whatever) asked me into his office to show me a
film of a conference in Cupertino – I think it was one of your
annual events when you rally the troops and say how well the
company's done in the last year and how well it's going to do in the
future and how you will conquer the world.
The
conference was held in a very large theatre, filled with employees
dressed in polo shirts of every imaginable colour. Some of them had
pony tails, headbands and beards, like hippies at Woodstock, millions
of light years away from the corporate world – the blue suits and
ties of the IBM robots you sneered at in your iconic ad for the Mac.
We both
sat down and watched the film and afterwards Dave asked me: “Waddya
think?”
I
thought for a couple of seconds and told Dave what I thought (a big
mistake):
“You
know what it reminds me of? The Nuremberg Rallies.”
Dave
Whatever said nothing.
And
several weeks later, we lost the account (it was my fault).
But was
I wrong, Steve? Was Apple not a high-tech, pastel-coloured Gestapo
inspired by the obsessive attention to detail and fanatical ideas of
the great Josef Goebbels? Was that not the sacred vision you had
when you took LSD in the early days, suddenly seeing that even though
Goebbels was evil, his “branding” of the Nazis was absolute
genius. While other corporations may be scared to admit it, you
embraced those ideas completely. In fact, the “sugar water”
peddled by Pepsi had much more in common with Apple than people may
wish to believe. Instead of “sugar water,” you were selling the
digital grey goo of data in which we are drowning. And the hippies
in their uniforms (pastel-coloured polo shirts, pony tails, headbands
and beards) all worshipped their all-knowing guru as if you had come
down from heaven to open their eyes.
Did LSD
play a big part in your corporate branding, as well as inspiring the
notion that all information should be at our fingertips, all of us
living forever in virtual reality, our DNA part of the infinite data
that swirls through the cosmos, our minds integrated as one?
Flower
power rather than a swastika? Instant nirvana instead of the
Thousand Year Reich?
See you
soon (I'm afraid).
Best
wishes,
Ben
Nevis (deceased)
p.s. I
also took a lot of LSD in the seventies so I can understand exactly
how your consciousness expanded and also how you managed to delude
yourself and millions of others...
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